Service and Parts

Beyond our Trucks ….

technical support and service are the cornerstone of our company.

We offer superior quality spares, factory trained technicians and more than 20 years experience in the industry ensuring quick and efficient response time on breakdowns and service.

Services

Our planned preventative maintenance program has been designed to meet your most demanding requirements. We offer both standard and specialized contract solutions, with the length of terms ranging from 12 months onwards. Our time spent on site is devoted to reducing operational downtime and prolonging the equipment’s life so as to maximize your equipment performance and reliability.

From a single forklift to an entire fleet, a single make or mixed makes, we are able to provide a one-stop shop for your maintenance needs. Our maintenance agreements ensure equipment is maintained to the highest standards to optimize efficiency, safety, and availability.

We provide an extensive technical support service which has access to a broad database containing diagnostic information. We provide a 24-hour emergency call out service all year round with response times of 2 hours for routine breakdowns (terms and conditions are reflected in client contracts).

Where possible, we will provide you with a dedicated Technician in order to build long term working relationships and to achieve continuity. We will provide you with an equipment fact sheet/fault report that gives you all the information you need to know about your equipment

Repair

We understand that equipment downtime has a serious impact on your business. Therefore, our philosophy is to make the equipment operational again in the shortest possible time through quick delivery of parts and emergency repair service.

A fault report will be provided on all minor and major repairs in order that you may understand the nature of the repair and cost implications. Only upon final agreement from relevant decision makers will work be undertaken

Parts

We have access to a vast range of spare components that enable us to provide contract solutions for all equipment models and types. Our Technicians have field service technology and diagnostics equipment in their service vans and hold stock of the most commonly needed parts. They also have access to an overnight parts replenishment process, enabling you to maximize fleet uptime.

We are able to retail parts for all models and makes of forklifts. Depending on availability, parts that are in stock will be delivered on the same day and parts ex-factory will be delivered between 3 to 5 days.

Rental

Short term rental

We offer a range of forklifts available for short term hire (contracts may vary from a day to 6 months). Whatever you are lifting or moving we provide   assessment and advice on the right forklift for you. We cater for forklift rental for regular annual peak seasons and other periods of high operational demands.

Long term rental

We are also able to provide you with a contract for a period extending from 6 months to 5 years contract hire suitable to your business needs.

RentalsServices

Short term rentals

Preventative maintenance programmes available.
Daily hire to 6 month rental.Competitive fixed price service.
Competitive rates.Pre-set service to conform to Health & Safety requirements
Inclusive maintenance contracts.All in maintenance contracts available.

Long term rentals

All makes and models are covered.
Rentals from 6 months to 5 years.Free quote if further work is required.
Inclusive maintenance contracts
PartsEmergency Breakdowns
Parts sourced for all makes and models.Fully Qualified Technicians.
Tyres for all makes & models.Fully Equipped Vans.
Next day delivery of in stock items.Charged by the hour or project suited to the client.
3 – 5 day delivery on out of stock items.Any Make or Model repaired.